With true technology and service convergence, Downstream offers small, medium and enterprise levels of products and services:

Internet

Web and Mail Hosting
Telephony
Single Line IP Centrex Service
Hosted PBX Solutions
Enterprise PBX Solutions
Multi Line and PRI
Telephone Hardware
Long Distance Rates
Network
Offsite Storage and Backup
Infrastructure Wiring
Data Communications
Point of Sales Systems
Hotel Communications

Downstream offers a variety of Internet services. We offer high quality service with substantial savings from the major carriers. Our Internet products include:

ADSL from 1.5 – 6 Mbs

Cable Intenet (where available) from 5 – 10 Mbs

T1

E1 – E100 Fast Internet for enterprise

Web and Mail Hosting

Have a web site and need a new home for it?  Just want customized email accounts?  We can provide full hosting services as well as email hosting for your company.  Add credibility with your own customized email account such as you@yourcompany.ca or any other extension you desire.

Telephony

Downstream offers a number of telephone services tailored to your needs.  Utilizing VoIP technology combined with quality of service, we can offer carrier grade telephone quality.  We offer:

Single Line IP Centrex Service

Single IP Centrex lines with full features and services including voicemail, caller ID, caller block and 15 other features for businesses requiring simple and easy to use telephone service. 

Hosted PBX Solutions

Hosted PBX solutions for companies with more than two or three employees and who require multi line and interoffice communications.  Our hosted PBX solution lets you save your time and money by not having to invest in a PBX and also saving you expensive on site technician calls.  You tell us your needs and we deliver.

Enterprise PBX Solutions

On Site PBX solutions for enterprise clients.  If you need multiple office locations interconnected and have multiple lines and more than 10 telephones in your office, an on site solution would be best for you.  Whether rack mounted or stand alone our PBX servers are high quality industry standard machines.  Our interactive PBX lets your IT team or our professionals configure your telephone solution based on your needs.

We also offer free inter-branch calling so that you save long distance charges when calling between offices.  We can also configure your entire enterprise telephone system so that no matter the branch location, you can simply dial a local extension to speak with another co-worker in a distant location.

Multi Line and PRI

We can provide arge scale multi line solutions.  If you are happy with your current telephone/PBX solution and are looking for just telephone lines we can help there too.  We can provision 23 channel PRI’s and portions of that to suit your needs.  Need just 10 lines and the major carrier can’t help?  We can.

Telephone Hardware

Telephone and PBX hardware.  Downstream offers a multitude of telephony hardware from rock solid providers such as Cisco, Linksys, Polycom, Fonality, Grandstream and Aastra.  We also configure and test all products we install and offer on site support if you need it.

Long Distance Rates

Our highly competitive long distance rates can help you trim your communications costs.  Whether you keep your current telephone provider or use our services, we can provide you with long distance services and even tie your home long distance to your business long distance saving you money and accounting headaches.

Network

At Downstream we have enterprise level network experience and bring this to your small or medium business.  Whether you need a completely new network or your old one just needs regular maintenance and updates, we can help.

We offer a number of different network support plans ranging from simple peer to peer network support to large multi site, multi device situations.

We have the ability to field complete networks including hardware, software, configuration and ongoing support.

Offsite Storage and Backup

Your business depends on how quickly you can recover in the event of a data loss.  Data is one of the most critical assets in most businesses today.  Getting your business up and running after a data loss saves you both time and money.

Downstream offers automated offsite protection and disaster recovery solutions.  All our offsite services are secure and are suitable for professional corporations and the protection of company and client data.

Infrastructure Wiring

Downstream has a team of professional, certified and insured installers.  We can tackle any project no matter how large or small.  From the simple running of a data voice outlet to expand your network to fusion splicing fibre optic cable, we can make the “last mile” easy for you.

Are you an IT or service provider that needs installation of your products in Calgary or Edmonton?  Contact us to find out how we can help you field your product and touch a larger customer base.

Data Communications

Downstream can provide private virtual connections between branch offices without the use of the internet.  This gives you the privacy your company needs to expand your LAN into a WAN.  From small pipes of data to gigabit Ethernet, our products suit many requirements.

Point of Sales Systems

Coming in the next few months we will offer point of sales systems including hardware, software as well as monthly service to businesses.  Contact us to find out more about our point of sales systems as well as our competitive rates.

Hotel Communications

Downstream offers Hotel owners and managers the ability to have real control of their phone systems and services.  Whether you want to keep your existing fleet of phones and just utilize our services, we can offer a myriad of options to suit your needs.  Our highly competitive long distance rates let your earn more per call made and also lets you offer lower long distance rates that encourage guests to use the service.  We provision our hotel telephone services over private virtual circuits so the phones never touch the Internet.  This gives you excellent quality – better than the major carriers.